Patient Service Representative II, Ambulatory Surgery Center

Job overview

The Patient Service Representative II, Ambulatory Surgery Center position is onsite in Utica, MI, and is full-time. Compensation is not specified. The role supports patient services at Michigan Institute of Urology. The representative coordinates non-clinical patient intake and checkout, helping patients move smoothly between clerical and clinical staff. The position also supports patient services colleagues, maintains accurate records, and helps ensure billing, privacy, and office procedures are followed.

What you'll do

• Welcome patients and visitors
• answer calls
• register patients and update demographics
• collect copayments and outstanding balances
• obtain referrals and authorizations
• scan records into patient charts
• facilitate patient flow and communicate delays
• schedule follow-up visits and, as needed, surgery or diagnostic services
• maintain supplies
• protect patient confidentiality
• support charge entry and accurate medical records.

What we're looking for

Skills & competencies

patient service representative ii

ambulatory surgery center

patient intake

appointment scheduling

medical records

patient registration

insurance verification

hipaa

full-time

utica mi

michigan institute of urology

Work arrangement

• Weekend coverage required

Why this role

The role serves as a resource to patient services staff on more complex issues and requires 2–3 years of customer service experience.

About the employer

Michigan Institute of Urology is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.