Automotive Service Manager

Job overview

Automotive Service Manager is an onsite, full-time, salaried role in Allegan, MI, with performance bonus; the salary amount is not specified. The manager will work at Baker Chevrolet Allegan, part of Baker Auto Group, which serves communities throughout western Michigan. The manager leads the service department to improve technician productivity, customer satisfaction, and gross profit. The role develops the advisor team, manages staffing and training, and oversees service operations, pricing, compliance, and shop upkeep.

What you'll do

• Develop the service advisor team and customer experience
• improve technician workflow and proficiency
• hire, train, and manage department staff
• maintain service pricing and system parameters
• ensure warranty and policy compliance
• control waste and expenses
• oversee shop maintenance and regulatory compliance.

What we're looking for

Skills & competencies

automotive service manager

chevrolet

service department

technician productivity

customer satisfaction

team management

warranty compliance

allegan mi

baker auto group

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, life, and vision insurance
• 401(k)
• paid time off
• continued professional development.

Why this role

Requires five years of retail automotive service experience and at least two years as a Service Manager. The posting lists a Monday–Friday work schedule.

About the employer

Baker Allegan is hiring for this role. Industry: General Automotive Repair. Sector: 81.