Medical Assistant / Patient Services Coordinator – Substance Use

Job overview

The Medical Assistant / Patient Services Coordinator – Substance Use role is onsite in Canton, OH, with compensation of $23–$28 per hour. Steadfast Health focuses on accessible, patient-centered substance use disorder care. This role supports clinical services by welcoming patients, coordinating intake and appointments, maintaining accurate confidential records, and helping patients navigate administrative and insurance processes. It contributes to timely, compassionate care through coordination with clinical and administrative staff.

What you'll do

• Serve as the first point of contact
• manage patient intake, scheduling, and data entry
• document patient details, medical history, consent forms, treatment plans, and test results in the EHR
• verify insurance, assist with pre-authorizations, and support billing documentation
• address patient concerns empathetically
• coordinate with clinical and administrative staff
• maintain HIPAA confidentiality.

What we're looking for

Skills & competencies

medical assistant

patient services coordinator

substance use disorder

patient intake

scheduling

electronic health records

insurance verification

hipaa

canton oh

steadfast health

$23-$28/hr

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) match up to 5%
• employer-paid short- and long-term disability and life insurance
• PTO, floating paid holidays, paid volunteer days, earned wage access, four annual paid Re-Fuel Days, EAP, annual CEU stipend, and training and growth opportunities.

Why this role

Paid training in trauma-informed care; cross-training and advancement pathways; weekday schedule stated in the description, though the listing also indicates weekend work.

About the employer

Steadfast Health is hiring for this role. Industry: Residential Mental Health and Substance Abuse Facilities. Sector: 62.