Customer Relations Executive

Job overview

The Customer Relations Executive role is onsite in Freehold, NJ. Compensation is not specified; the posting mentions competitive salaries and possible overtime pay. The role supports American Leak Detection’s customer service and leak-detection operations. The executive handles customer inquiries, explains services, books appointments, and coordinates technician schedules. The role helps the company deliver prompt, professional service and advance its mission of finding leaks non-invasively, efficiently, and in an environmentally sound manner.

What you'll do

• Book appointments and fill technician schedules
• answer calls and accurately record customer information and service needs
• respond to customer questions
• enter data in Salesforce and ServiceTitan
• schedule service calls and dispatch technicians
• communicate by phone, email, and text
• prepare reports and correspondence
• organize daily paperwork.

What we're looking for

Skills & competencies

customer relations executive

freehold nj

american leak detection

customer service

appointment booking

call handling

technician dispatch

salesforce

servicetitan

microsoft office

leak detection

medical insurance

dental insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental insurance, paid time off, paid holidays, and opportunity for overtime pay.

Why this role

The posting describes paid learning in leak detection, basic plumbing, swimming pool systems, and computer applications.

About the employer

American Leak Detection of Central, Mid, & North New Jersey is hiring for this role. Industry: Building Inspection Services. Sector: 54.