Veterinary Medical Client Service Representative

Job overview

The Veterinary Medical Client Service Representative role is onsite in Odessa, FL, with compensation of $15–$18 per hour. Good Shepherd Pet Hospital describes itself as a compassionate, team-oriented veterinary practice focused on high-quality medical care and exceptional client service. As the first and last point of contact for clients, this role helps create a positive experience for pets and their people while supporting the medical team. It contributes to patient care by coordinating appointments and client communication, maintaining records and accounts, and working with veterinarians and technicians.

What you'll do

• Greet clients and patients in person and by phone
• schedule appointments and manage patient flow
• communicate medical information, estimates, and discharge instructions
• process payments and maintain medical records and client accounts
• coordinate with veterinarians and technicians
• handle stressful or emotional situations with empathy and professionalism.

What we're looking for

Skills & competencies

veterinary medical client service representative

odessa fl

good shepherd pet hospital

part-time

veterinary client service

appointment scheduling

patient flow

client communication

medical records

payment processing

veterinary practice

animal care

Work arrangement

• Weekend coverage required

Why this role

Previous veterinary CSR or veterinary medical setting experience is preferred. Basic veterinary terminology and procedures may be learned on the job; practice management software proficiency is a plus.

About the employer

Good Shepherd Pet Hospital is hiring for this role. Industry: Veterinary Services. Sector: 54.