Automotive Recovery Specialist

Job overview

The Automotive Recovery Specialist role is onsite in Decatur, IL, with pay of $22 per hour. Compensation also includes opportunities for monthly bonuses and performance incentives. RNR Tire Express provides customers with affordable wheels and tires and related services. This role works with customers whose accounts are past due and who have not been reached through normal collection efforts. It helps bring accounts back into good standing through affordable payment programs while supporting customer retention and the store team.

What you'll do

• Contact clients by phone as their primary company contact
• set daily collection goals and maintain accurate customer information
• review sales rental orders for compliance and approval
• work with clients on affordable programs to bring past-due accounts into good standing and toward ownership
• explain the benefits of timely rental or lease renewal payments
• assist store coworkers during peak activity, absences, and planned time off.

What we're looking for

Skills & competencies

automotive recovery specialist

field collections

tire and wheel recovery

customer retention

collections

customer service

sales

full-time

day shift

decatur il

rnr tire express

$22/hr

weekend work

valid driver's license

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life and disability insurance options
• 401(k) with company match
• tuition reimbursement
• fitness benefit
• employee purchase program
• paid training and professional development.

Why this role

Monthly bonuses and performance incentives; paid training and professional development; medical, dental, vision, life, and disability coverage options; 401(k) with company match; tuition and fitness reimbursements; employee purchase program.

About the employer

RNR Tire Express is hiring for this role. Industry: Tire Dealers. Sector: 44.