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Technical Support Specialist

EnrollHere · Pinehurst, NC

Employment type

Full-time

Work setting

On-site

Location

Pinehurst, NC

Schedule

Day shift

Posted

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Job overview

The Technical Support Specialist is a remote, full-time role based in Pinehurst, NC, with compensation not specified. This position supports the EnrollHere team by managing technical escalations and improving support workflows. The role exists to provide high-level technical assistance, mentor support staff, and collaborate with engineering teams to resolve platform issues and enhance the overall customer enrollment experience.

What we're looking for

Skills & competencies
full-time
day shift
remote
enrollhere
technical support
technology
support
intercom
no on-call
no weekends
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, 401(k) with match, PTO, remote work support, learning stipends

About the employer

EnrollHere is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.

Additional details

Industry sector
51
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Occupation code
15-1232.00
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