Mid-Market Account Executive

Job overview

The Mid-Market Account Executive role is hybrid, with onsite work three days per week, Tuesday through Thursday, at Freshworks’ Downtown Boston office. The annual base salary is $100,000–$130,000, with a target bonus and a 50/50 base and variable compensation mix. Freshworks builds service software for customer and employee experiences. The account executive guides mid-sized businesses through a consultative buying process, connecting their needs with employee experience solutions for onboarding, engagement, and IT service management. The role develops pipeline, manages opportunities through negotiation and close, and collaborates with internal teams to support a seamless customer experience.

What you'll do

• Lead value-based customer conversations and discovery
• prospect and manage a sales pipeline
• guide buying teams through decisions
• negotiate and close mid-market opportunities
• partner with Marketing, Solutions Engineering, and Customer Success.

What we're looking for

Skills & competencies

mid-market account executive

saas sales

employee experience

it service management

consultative selling

pipeline development

hybrid

boston ma

freshworks

$100k–$130k base salary

Work arrangement

• Weekend coverage required

Benefits & perks

• Target bonus
• bonus or equity may be available.

Why this role

Hybrid schedule requires onsite attendance Tuesday through Thursday; compensation includes a target bonus and 50/50 base-variable mix.

About the employer

Freshworks is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.