Business Development Center (BDC) Representative

Job overview

The Business Development Center (BDC) Representative role is onsite in Houston, TX. Compensation is not specified. Gillman Automotive Group is a family-owned automotive dealership group that emphasizes customer satisfaction. The representative supports the Service Department by handling customer calls and appointments, following up on missed visits and open safety recalls, and coordinating appointments for special-order parts. These activities help customers access vehicle service and support the dealership’s customer-service focus.

What you'll do

• Answer incoming Service Department calls
• schedule service reservations
• review customer history for potential service recommendations
• contact customers and set appointments for arrived special-order parts
• call customers who miss appointments and reschedule
• make outbound calls about open safety recalls
• attend weekly department meetings
• perform other duties as assigned by management.

What we're looking for

Skills & competencies

bdc representative

business development center

houston tx

gillman automotive group

automotive

service department

customer calls

service appointments

recall outreach

401(k) match

paid vacation

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 401(k) with company match
• employee discounts
• and paid vacation.

Why this role

Related experience or training of up to six months is preferred but not required. A valid, insurable operator’s driver’s license is required.

About the employer

Gillman Automotive Group is hiring for this role. Industry: New Car Dealers. Sector: 44.