Customer Engagement Representative

Job overview

The Customer Engagement Representative role is an onsite position based in Sunnyvale, CA. Compensation is $20–$22 per hour plus commission, with typical earnings of $20–$30 per hour. This role supports the residential HVAC, plumbing, and electrical services department at Atlas Trillo Heating & Air Conditioning, a company dedicated to improving home comfort and efficiency. This role exists to drive brand awareness and generate new business by engaging with retail shoppers. The Representative acts as a brand ambassador, educating customers on HVAC services and scheduling in-home consultations to support the company's sales and service goals.

What you'll do

• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality.
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions.
• Generate leads and schedule free in-home consultations.
• Enter customer information and book appointments for ARS specialists.
• Represent ARS with a professional and positive in-store presence.

What we're looking for

Skills & competencies

full-time

day shift

sunnyvale ca

atlas trillo

lead generation

retail sales

hvac

appointment setting

no degree required

weekly pay

commission

weekends required

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay via direct deposit, commission on top of hourly rate, paid training, career path into HVAC Sales Advisor roles, flexible schedules.
• Full-time employees receive medical, dental, vision, HSA/FSA, 401(k) with match, PTO, and life insurance.

Why this role

Paid training provided; career path into HVAC Sales Advisor roles available.

About the employer

Atlas Trillo Heating & Air Conditioning is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.