Service Manager — Philpott Motors

Job overview

The Service Manager — Philpott Motors role is onsite in Nederland, TX. On-target earnings are $100,000–$175,000+ per year if service department quotas and goals are met or exceeded. The role leads the Philpott Motors service department within Sonic Automotive’s dealership group. The manager oversees daily service operations and leads advisors and technicians toward customer-service and performance goals. The role also improves workflow, monitors department results, manages budgets and staffing, and coordinates with other dealership departments.

What you'll do

• Lead service advisors and technicians
• develop service processes
• ensure timely and accurate repair orders and warranty claims
• monitor department KPIs
• train and mentor staff
• maintain compliance with dealership policies and industry regulations
• oversee work scheduling, shifts, and labor costs
• address customer concerns
• collaborate across departments
• forecast goals and manage budgets.

What we're looking for

Skills & competencies

service manager

philpott motors

nederland tx

sonic automotive

$100k–$175k+ ote

automotive dealership

service department leadership

technician management

customer satisfaction

department kpis

saturday availability required

sundays off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• paid time off
• closed Thanksgiving and Christmas
• employee discounts on car purchases and leases
• career advancement opportunities.

Why this role

Requires three or more years of service manager experience in an automotive dealership, a high school diploma or equivalent, and a valid driver’s license with a clean driving record. Saturday availability is required; Sundays are off. Benefits include insurance, 401(k) match, paid time off, holiday closures, and vehicle purchase and lease discounts.

About the employer

Sonic Automotive is hiring for this role. Industry: Used Car Dealers. Sector: 44.