Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Borger, TX. The posting lists annual pay of $60,000–$80,000. The role supports Russ Glaze’s insurance agency and its customer relationships. The role exists to provide responsive customer service that supports agency growth and retention. It manages inquiries, maintains accurate customer records, and coordinates with agency colleagues to resolve issues and meet community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

insurance agency

customer service

customer inquiries

issue resolution

customer records

customer retention

team coordination

borger tx

russ glaze state farm agent

$60k–$80k per year

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• 401(k)
• performance-based bonus
• paid time off
• training and development
• advancement opportunity.

Why this role

The posting lists a hiring bonus, 401(k), performance-based bonus, paid time off, and training and development.

About the employer

Russ Glaze - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.