IT Help Desk Technician

Job overview

The IT Help Desk Technician role is onsite in Spokane, WA, with pay of $24–$33.22 per hour. NIC Global manufactures mechanical and electromechanical assemblies and provides sheet metal fabrication and component sourcing.

What you'll do

• Prioritize user and system problems, escalate issues as needed, provide timely end-user support, train users on network procedures and software changes, build systems, install hardware and software, support network printing, and maintain network users and configurations.

What we're looking for

Skills & competencies

it help desk technician

help desk

end-user support

hardware installation

software installation

network printing

iso 27001

spokane wa

nic global

$24–$33.22/hr

high school or equivalent

a+ preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Two health plan options
• employer-paid dental and life insurance, AD&D, and long-term disability
• vision and supplemental insurance options
• flexible spending accounts
• 401(k) with employer match after six months
• tuition reimbursement after six months
• paid time off and holiday pay.

Why this role

High school-level education or equivalent and specialized training are listed; A+ certification is preferred. The role calls for a general understanding of ISO 27001 practices.

About the employer

NIC Global is hiring for this role. Industry: Machine Shops. Sector: 33.