IT Support Specialist II
Compensation
$50k – $60k /yr
Employment type
Full-time
Work setting
On-site
Location
Gainesville, FL
Schedule
Day shift
Posted
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Job overview
The IT Support Specialist II role is fully onsite in Gainesville, FL. Compensation is $50,000–$60,000 per year, and the posting lists 40 hours. The specialist joins an internal IT team as the primary point of contact for end-user technical support. The role handles Tier I and Tier II service requests, supports employee onboarding and offboarding, manages endpoint devices and IT assets, and maintains support documentation. It contributes to reliable internal technology services and responsive assistance for employees, including executive and VIP users.
What you'll do
- Support the Microsoft-based IT environment and listed management platforms
- independently resolve Tier I and Tier II tickets and escalate when appropriate
- coordinate employee onboarding and offboarding with HR
- maintain IT asset records
- create knowledge-base procedures and resolution articles
- support executive and VIP users professionally.
What we're looking for
- Skills & competencies
- it support specialist iiit supportservice desktier i supporttier ii supportgainesville fl$50k–$60k per yearonsitemicrosoft 365entra idactive directorysystem one
- Work arrangement
- Weekend coverage required
Benefits & perks
- Eligible employees may access medical, dental, and vision coverage
- spending accounts
- life insurance
- voluntary plans
- and a 401(k) plan.
Why this role
Direct-hire opportunity supporting an internal IT team and executive and VIP users.
About the employer
System One is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Employment Placement Agencies
- Occupation code
- 15-1232.00
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Listing ID: b5d9073c-4c67-414e-9282-1af588a35a26