Gateway Clearance Supervisor

Job overview

The Gateway Clearance Supervisor role is onsite in Erlanger, KY. Compensation is not specified. DHL Express provides international delivery and logistics services, and this role supports customs clearance operations across DHL facilities. The supervisor coordinates clearance activities, maintains regulatory compliance, and manages staff and performance standards. The role contributes to efficient, cost-effective shipment processing by setting procedures, monitoring key performance indicators, and developing the team.

What you'll do

• Manage and coordinate customs clearance activities
• ensure compliance with federal and foreign shipment regulations
• establish, monitor, and revise policies, procedures, and service standards
• administer policies consistently
• meet product key performance indicator targets
• supervise approximately 30 staff with two direct reports
• hire, coach, train, and develop staff
• assign work, set completion dates, review work, and manage performance.

What we're looking for

Skills & competencies

gateway clearance supervisor

erlanger ky

dhl express

customs clearance

import and export compliance

team supervision

staff development

performance management

key performance indicators

sida badge required

training

budgeting and cost control

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, medical, dental and vision coverage, tuition reimbursement, paid time off, paid leave, employee discounts, employee assistance and work-life program, and training opportunities.

Why this role

The role requires access to secured airport areas and eligibility to obtain and maintain a SIDA badge. The posting typically requires a bachelor’s degree and 3–5 years of related experience, including at least one year of supervisory experience.

About the employer

DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.