Service Advisor – Jordan Ford

Job overview

The Service Advisor – Jordan Ford role is onsite in Mishawaka, IN. Compensation is commission-based with on-target earnings up to $100,000 per year. The advisor supports Jordan Ford’s automotive service department and customer experience. The advisor schedules service work, prepares estimates, communicates repair progress and changes, and obtains authorization for additional work. The role also advises customers on vehicle maintenance and helps the service department meet customer satisfaction and repair-order standards.

What you'll do

• Schedule service appointments
• collect customer and vehicle information
• greet customers
• prepare written labor and parts estimates
• establish promised times
• monitor repair progress
• communicate changes and obtain authorization
• advise customers on vehicle care
• follow safety and regulatory requirements.

What we're looking for

Skills & competencies

full-time

service advisor

jordan ford

mishawaka in

sonic automotive

automotive service

customer communication

service scheduling

repair estimates

vehicle maintenance

commission ote up to $100k/year

dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, HSA, 401(k), paid time off, car purchasing and leasing benefits, and personal automotive concierge service.

Why this role

Commission-based on-target earnings up to $100,000 per year; dealership training and internal advancement opportunities.

About the employer

Sonic Automotive is hiring for this role. Industry: New Car Dealers. Sector: 44.