Support Staff Technician

Job overview

The Support Staff Technician role is onsite at Meridian Health Services' Indianapolis South office in Indianapolis, IN. Compensation is not specified. Meridian's mission is to expand access to whole-person healthcare in underserved communities. The role supports clinic operations and patient access from the front desk. It welcomes patients, manages calls and appointments, processes payments, and maintains medical records so the clinic can operate smoothly and provide patient-centered service.

What you'll do

• Communicate professionally with patients, staff, and the public
• answer calls, schedule and reschedule appointments, and route messages
• collect co-pays and process payments
• manage medical records, releases of information, and new patient charts
• handle incoming and outgoing mail
• check in patients in NextGen
• answer the executive phone as needed at the main office.

What we're looking for

Skills & competencies

support staff technician

full-time

indianapolis in

meridian health services

clinic front desk

patient support

appointment scheduling

medical records

nextgen

co-pay processing

monday-friday

8:00 am-5:00 pm

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off and holidays
• comprehensive benefits
• 401(k) with company match
• career growth
• professional development and licensure support
• wellness and financial wellness programs.

Why this role

Scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Requires a high school diploma or equivalent and 2+ years of office or administrative experience; medical setting experience is preferred.

About the employer

Meridian Health Services is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.