Laboratory Customer Services Administrator

Job overview

The Laboratory Customer Services Administrator role is onsite in Spartanburg, SC, with a full-time, 40-hour Monday–Friday schedule. Compensation is not specified. Alfred H Knight provides independent inspection, analysis, and consultancy services to the metals and minerals, solid fuels, and agriculture industries through a global network of offices and laboratories. The administrator coordinates customer instructions, sample records, and laboratory data to support accurate analytical work and clear customer communication. The role helps ensure samples are properly received, entered, tracked, and returned, while supporting quotations, certificates of analysis, and invoices.

What you'll do

• Receive and sort incoming packages
• organize and prioritize sample entry
• enter samples into the laboratory information management system
• communicate with customers during the analytical process and clarify analytical needs
• coordinate with other company locations
• prepare and communicate quotations
• create and communicate certificates of analysis and invoices
• manage sample archives and returns.

What we're looking for

Skills & competencies

laboratory customer services administrator

customer service

laboratory administration

sample entry

data entry

sample coordination

spartanburg sc

alfred h knight

monday–friday

40 hours per week

microsoft word

microsoft excel

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with a company contribution of 3% of salary per year
• company-funded employee medical coverage
• company-funded dental coverage for employee and dependents
• company-funded short- and long-term disability and life insurance
• paid time off and public holidays
• optional voluntary life and AD&D coverage
• low-cost vision insurance.

Why this role

Full-time, 40-hour Monday–Friday schedule; role combines customer coordination, sample administration, laboratory data entry, quotations, and analysis documentation.

About the employer

ALFRED H KNIGHT NORTH AMERICA, LTD is hiring for this role. Industry: Testing Laboratories and Services. Sector: 54.