Customer Service Representative - State Farm Agent Team Member
Compensation
$45k – $60k /yr
Employment type
Full-time
Work setting
On-site
Location
Miami, FL
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative role is a hybrid position based in Miami, FL, with a salary range of $45,000 to $60,000 per year. This role supports the agency team at Lakitsia Gaines - State Farm Agent. The role exists to generate exceptional customer experiences and support the growth of the insurance agency. The representative will resolve customer inquiries, process policy changes, and coordinate with team members to anticipate community needs.
What you'll do
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
What we're looking for
- Skills & competencies
- full-timeday shiftmiami flcustomer serviceinsurancestate farmbilingualspanishhybrid$45k-$60k/yrcareer growth
- Work arrangement
- Weekend coverage required
Benefits & perks
- Simple IRA, performance bonus, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development.
Why this role
Hybrid work options; agency led by first and only African American woman to operate three State Farm offices.
About the employer
Lakitsia Gaines - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: b52e408f-3530-43d6-9b05-2664e0aee96b