Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Stow, OH, with a stated salary range of $40,000–$60,000 per year. The role supports KARLIE NEWTON II - State Farm Agent in delivering customer experiences that reinforce agency growth. This representative helps the agency serve community members by resolving inquiries, maintaining accurate customer records, supporting retention efforts, and coordinating with teammates to address customer needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

stow oh

karlie newton ii

$40k–$60k per year

customer inquiries

issue resolution

customer records

retention

coordination

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonuses, health insurance, paid time off, flexible scheduling, training and development, and advancement opportunities.

Why this role

The posting lists 401(k), performance-based bonuses, health insurance, paid time off, flexible scheduling, training and development, and advancement opportunities.

About the employer

KARLIE NEWTON II - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.