Residential Team Leader — Shelter Program

Job overview

The Residential Team Leader — Shelter Program role is onsite at the Family Support Center shelter in Indianapolis, IN, with compensation of $48,100 per year. The role supports the Shelter program, its leadership, and Teaching Specialists at Firefly Children & Family Alliance, which says its work directly impacts Indiana children, families, and adults. The schedule is full-time and flexible between first and second shifts. The team leader guides staff and supports youth in the shelter through structured care, behavior-support practices, and staff training. The role helps maintain consistent, safe operations while promoting positive behavior changes and the development of academic, social, and independent-living skills.

What you'll do

• Communicate and collaborate with shelter staff
• consult program leadership on hiring, training, development, and accountability
• coach staff on interactions with children
• oversee structured routines and transportation coordination
• support Teaching Specialists using Teaching Family Model procedures and behavior plans
• oversee medication administration and logs
• maintain shelter cleanliness
• manage staff schedules and coverage
• support children according to care plans
• oversee intake, discharge, and family-contact documentation
• respond to crises using appropriate verbal de-escalation
• coach and orient new staff.

What we're looking for

Skills & competencies

residential team leader

shelter program

youth services

staff leadership

teaching family model

crisis intervention

indianapolis in

firefly children & family alliance

$48,100/year

flexible first and second shifts

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Student loan repayment
• tuition reimbursement
• medical, dental, and health insurance
• more than 150 hours of first-year PTO and 12 paid holidays
• short- and long-term disability
• life insurance.

Why this role

Requires a bachelor’s degree in a human-services field, an associate degree plus two years’ experience, or qualified experience with a Teaching Family Model certificate; previous residential leadership experience; valid driver’s license and insurance; must be at least 21.

About the employer

Firefly Children & Family Alliance is hiring for this role. Industry: Other Residential Care Facilities. Sector: 62.