Operations Specialist I

Job overview

The Operations Specialist I role is hybrid, with an expectation of remote work after a suitable training period and demonstrated competency. The listing is in Cary, NC, and candidates must live within a one-hour drive of a First Flight branch. Compensation is not specified. The role supports the credit union’s Operations team and the systems and processes behind member service. The specialist processes financial transactions, researches account issues, reconciles records, and supports branches and call center teams. Accurate, reliable operational work helps maintain trust and smooth service for credit union members and internal teams.

What you'll do

• Process ACH transactions, exceptions, returns, periodic payments, wire transfers, and debit card and ATM transactions. Research account issues
• assist branches and call center teams
• support deceased account and IRA processing
• process check files and exceptions
• assist with ATM cash ordering and balancing
• reconcile general ledger accounts
• maintain electronic records
• analyze data using Excel and other systems
• provide backup support
• and help improve operational efficiency and service standards.

What we're looking for

Skills & competencies

operations specialist i

cary nc

first flight federal credit union

hybrid

credit union operations

ach transactions

wire transfers

debit card processing

account support

reconciliation

excel

associate degree required

Work arrangement

• Weekend coverage required

Why this role

The role is hybrid, with remote work expected after training and an acceptable level of competency. An associate degree or equivalent combination of education and experience is required.

About the employer

FIRST FLIGHT FEDERAL CU is hiring for this role. Industry: Credit Unions. Sector: 52.