Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Marietta, GA. Compensation is stated as $40,000–$46,000 per year. The role supports Keith Johnson’s State Farm independent contractor agency in serving community members and building customer experiences. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes claims. Accurate records and follow-up help the agency address customer needs and support its growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

customer records

marietta ga

keith johnson state farm agent

$40k–$46k per year

commission

performance bonus

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission, performance-based bonuses, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The posting lists hourly pay plus commission, performance-based bonuses, paid time off, training and development, flexible scheduling, and advancement opportunities.

About the employer

Keith Johnson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.