Service Advisor

Job overview

The Service Advisor role is onsite in Limon, CO, and compensation is not specified. Southern Tire Mart is a commercial tire dealer providing service for commercial and passenger tire customers. The advisor serves as the customer-facing link between customers and service technicians, translating service needs into accurate work orders and updates. The role supports efficient shop workflow, accurate billing, and customer satisfaction.

What you'll do

• Greet customers and assess service needs
• prepare and maintain repair and service orders
• explain recommendations, timelines, and costs
• provide repair-status updates
• coordinate with technicians
• review completed work orders for accuracy
• assist with warranty claims, billing, and documentation
• address customer questions and follow-up needs
• maintain product and service knowledge and an organized service counter.

What we're looking for

Skills & competencies

service advisor

limon co

southern tire mart at pilot

commercial tires

customer service

repair orders

service recommendations

technician coordination

warranty claims

billing

automotive service

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, health insurance, dental insurance, vision insurance, life insurance, and paid time off.

Why this role

Prior service-advisor, service-writer, or customer-service experience is preferred; automotive or commercial tire knowledge is a plus.

About the employer

Southern Tire Mart at Pilot LLC is hiring for this role. Industry: Tire Dealers. Sector: 44.