Contact Center Specialist
Compensation
$17.85 – $26.75 /yr
Employment type
Full-time
Work setting
On-site
Location
Box Elder, SD
Schedule
Day shift
Posted
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Job overview
The Contact Center Specialist is an onsite role based in Box Elder, SD. The salary is $17.85 - $26.75 per year, and this role supports member services at Sentinel Federal Credit Union. This role exists to provide support to credit union members over the phone and through electronic channels. The specialist answers questions, resolves account discrepancies, and educates members on financial products to ensure a positive experience.
What you'll do
- Answer incoming member calls
- research and resolve inquiries
- process account maintenance requests
- support digital services
- assist with transactions
- educate members on products
- maintain accurate records.
What we're looking for
- Skills & competencies
- full-timeday shiftbox elder sdcredit unionmember servicescontact centerfinancial services$17.85-$26.75/hrmedicaldentalvisiononsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental & Vision Insurance, 3 weeks paid time off, Paid holidays, Paid volunteer hours, Mentorship program
About the employer
Sentinel Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Credit Unions
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: b4f8787d-66b2-4bc4-90e5-759e9fbb28cf