Client Service Representative, Veterinary Front Desk

Job overview

The Client Service Representative, Veterinary Front Desk role is onsite in Falls Church, VA. Compensation is not specified. The role supports Fairfax Animal Hospital’s front desk and its companion-animal and urgent-care services. The representative helps clients and patients navigate clinic visits by coordinating appointments, check-in and checkout, communications, records, and payments. This work supports smooth daily operations and a welcoming client experience.

What you'll do

• Greet clients and patients
• schedule appointments and procedures in ezyVet
• maintain an organized front desk and lobby
• assist with check-in and checkout, invoices, and payments
• answer calls and emails
• update client records
• collaborate with the team
• complete end-of-day reporting and payment reconciliation.

What we're looking for

Skills & competencies

veterinary client service

front desk

appointment scheduling

ezyvet

client records

payment processing

customer service

falls church va

fairfax animal hospital

part-time

health insurance eligibility

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance for eligible team members and a collaborative work environment that supports growth and individuality.

Why this role

The hospital welcomes new and experienced veterinary professionals and offers health insurance to eligible team members.

About the employer

Fairfax Animal Hospital is hiring for this role. Industry: Veterinary Services. Sector: 54.