Senior Product Specialist, Implementation and Onboarding
Compensation
$90k – $110k /yr
Employment type
Full-time
Work setting
On-site
Location
Bellevue, WA
Schedule
Day shift
Posted
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Job overview
The Senior Product Specialist, Implementation and Onboarding role is onsite in Bellevue, WA, with compensation not specified. Zenoti provides cloud-based software for beauty and wellness businesses, supporting their operations and customer management. This customer-facing role helps clients adopt and configure Zenoti solutions to meet business needs. It contributes to successful implementations by guiding product demonstrations, addressing risks and customer concerns, documenting work, and coordinating with internal teams.
What you'll do
- Define customer requirements
- lead product demonstrations, walkthroughs, and solution reviews
- design and configure proofs of concept and pilots
- configure Zenoti for customer business scenarios
- identify product risks and mitigation plans
- address customer issues
- maintain implementation documentation and follow processes
- meet service-level agreements and key metrics
- coordinate with internal teams
- align working hours with customer time zones.
What we're looking for
- Skills & competencies
- senior product specialistimplementationonboardingzenotibellevue waenterprise softwarecustomer demosproduct configurationcustomer supportfull-time$90k–$110k/year
- Work arrangement
- Weekend coverage required
Why this role
The posting lists a $90,000–$110,000 annual pay range and requires 6–9 years of enterprise product implementation and support experience.
About the employer
Zenoti is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1252.00
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Listing ID: b4c7f561-f2c2-4f93-81a3-f1d75c41500b