Client Services Representative

Job overview

The Client Services Representative role is onsite in Marshall, TX. Compensation is $14–$17 per hour, with the listing specifying a starting range of $14–$17 per hour. Premier Pediatric Therapy provides pediatric therapy services and supports patients and their families. The representative helps the clinic coordinate patient access and day-to-day communication. By answering inquiries, scheduling appointments, following up on authorizations, and providing compassionate service, the role supports timely care coordination between families, clinical staff, and referral sources.

What you'll do

• Answer phone calls and emails
• greet patients and prospective patients
• remind patients of appointments
• schedule patients with clinical staff
• communicate with families, service coordinators, and referral sources
• follow up with medical offices and insurers about fax receipt and authorization status
• provide compassionate customer service.

What we're looking for

Skills & competencies

client services representative

pediatric therapy

patient scheduling

medical office

customer service

family communication

insurance authorization

marshall tx

premier pediatric therapy

part-time

$14-$17/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance, Aflac, 401(k), eight paid holidays, and paid time off, subject to eligibility and plan terms.

Why this role

Bilingual ability is preferred but not required; one year of medical office experience is listed as a qualification.

About the employer

Premier Pediatric Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.