Front Desk Supervisor

Job overview

The Front Desk Supervisor role is onsite in Duluth, MN, with full-time availability for weekday and weekend shifts from 7 a.m.–3 p.m. and 3–11 p.m.; compensation is not specified. The Sheraton Duluth Hotel serves guests through attentive service and hotel experiences. This supervisor oversees front desk operations, applies brand standards to guest arrivals and departures, addresses guest concerns, and coordinates with other departments. The role also supports and coaches staff while serving as Manager on Duty.

What you'll do

• Oversee front desk operations and guest check-in and checkout standards
• ensure supplies and financial transactions are handled properly
• respond to guest complaints
• coordinate with hotel departments
• serve as Manager on Duty
• support staff training and coaching.

What we're looking for

Skills & competencies

front desk supervisor

duluth mn

sheraton duluth hotel

full-time availability

hotel operations

guest services

front office

team coaching

manager on duty

check-in and checkout

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time benefits may include medical, dental and vision insurance, employer-paid short-term disability and life insurance, supplemental insurance, employee assistance program, 401(k) company match, paid holidays, paid time off, and Starbucks and hotel discounts.

Why this role

Full-time schedule includes both weekdays and weekends, with shifts listed as 7 a.m.–3 p.m. and 3–11 p.m.

About the employer

Sheraton Duluth Hotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.