Customer Success Manager
Employment type
Full-time
Work setting
On-site
Location
Dedham, MA
Schedule
Day shift
Posted
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Job overview
The Customer Success Manager role is hybrid in the Boston or New York City metro area, with remote work considered for strong candidates; compensation is not specified. MagicOrange provides IT Financial Management software and serves clients across multiple continents.
What you'll do
- Lead client implementations and manage multiple accounts
- analyze IT costs, consumption, and value
- prepare dashboards, reports, and recommendations
- advise senior stakeholders and support platform adoption
- resolve complex client issues
- collaborate with the Customer Success team and mentor junior consultants.
What we're looking for
- Skills & competencies
- customer success managerit financial managementsaasclient implementationsboston metronew york city metrohybridremote consideredmagicorangecost analysis
- Work arrangement
- Weekend coverage required
Benefits & perks
- Ongoing technology training, flexible pension options, and opportunities to influence work with enterprise clients and decision-makers.
Why this role
Combines client implementation leadership with cost accounting, IT Financial Management, and Technology Business Management expertise; the posting describes a six-month term with potential for hire.
About the employer
MagicOrange is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 11-2021.00
You'll be redirected to the employer's application page.
Listing ID: b4b80ead-a5fa-47b1-bd0a-026589dd8c73