Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Starkville, MS
Schedule
Day shift
Posted
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Job overview
The Retail Customer Service Lead is an onsite position based in Starkville, MS. Compensation is not specified for this role, which focuses on delivering exceptional service to pet parents at PetSmart. This role exists to drive customer experience strategies, including loyalty programs and promotions, while ensuring a safe and clean store environment. The lead acts as a key holder and supports the store leadership team in managing daily operations and associate engagement.
What you'll do
- Drive pet parent experience
- coordinate store events and marketing
- manage live pet sales and adoptions
- support inventory counts
- operate POS systems
- provide training and coaching to associates
- maintain store cleanliness.
What we're looking for
- Skills & competencies
- petsmartstarkville msretail customer service leadfull-timeday shiftonsitecustomer serviceretailleadershipkey holder
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off, Associate discounts, Tuition Assistance
Why this role
Key holder position with leadership responsibilities.
About the employer
PetSmart is hiring for this role. Industry: Pet and Pet Supplies Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- Pet and Pet Supplies Retailers
- Occupation code
- 41-1011.00
You'll be redirected to the employer's application page.
Listing ID: b4b31888-e9eb-4fbc-ada6-3b4afd446c91