Ford Parts Counterperson

Job overview

The Ford Parts Counterperson is an onsite, full-time position in Fort Wayne, IN. Compensation is not specified. The role supports the dealership’s Parts Department and its customers, including service and sales teams. The counterperson identifies and sells parts, answers customer questions, processes orders and payments, and coordinates special orders. The work helps customers and dealership departments obtain the correct parts and information efficiently.

What you'll do

• Sell parts to customers over the counter, by phone, online, and through service
• answer calls and provide price quotes
• identify parts and accessories using catalogs
• process special orders and notify customers when parts arrive
• pull parts, accept payments, and process returns
• handle service-department requisitions and repair-order charges
• provide pricing and availability information
• maintain counter areas and participate in training.

What we're looking for

Skills & competencies

ford parts counterperson

fort wayne in

kelley automotive group

automotive parts sales

parts department

customer service

special orders

parts inventory

service department support

high school diploma or equivalent

driver’s license required

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; at least one year of automotive parts department experience preferred. Requires a valid driver’s license and good driving record; lifting requirements include 25 pounds consistently and occasionally up to 100 pounds.

About the employer

Kelley Automotive Group LLC is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.