Front Desk Associate – Hospitality Liaison

Job overview

The Front Desk Associate – Hospitality Liaison role is onsite in Cleveland, OH, with compensation of $17–$20 per hour. Soul Space is a wellness facility with a gym and related wellness services. The associate welcomes guests, manages reservations and check-in and check-out, responds to requests, and coordinates with other departments. The role supports a smooth guest experience by providing service information and resolving concerns professionally.

What you'll do

• Greet and assist guests with check-in and check-out
• manage reservations and changes
• respond to guest inquiries and requests
• explain Soul Space modalities and services
• handle complaints and feedback with follow-up
• keep the front desk clean, organized, and stocked.

What we're looking for

Skills & competencies

front desk associate

hospitality liaison

guest services

reservations

check-in and check-out

customer service

cleveland oh

soul space

full-time

$17–$20/hr

wellness facility

employee discounts

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, company parties, employee discounts, flexible schedule, free uniforms, advancement opportunity, training and development, wellness resources, and access to facility modalities and amenities.

Why this role

The posting offers access to Soul Space modalities and amenities, including the gym, and employee-discounted rates at NuIQ Med Spa and PureFYX Health Bar.

About the employer

Soul Space is hiring for this role. Industry: Other Personal Care Services. Sector: 81.