Business Service Representative

Job overview

The Business Service Representative role is onsite in Piqua, OH, with an hourly rate of $17 plus monthly and quarterly bonus opportunities. A.M. Leonard supplies horticultural tools and products and describes this position as a salesperson-in-training and a first step toward becoming a Strategic Account Manager. The role connects marketing outreach with customer conversations, supports lead development, and builds relationships with small and mid-size businesses. It also helps customers with orders and account needs while sharing feedback and campaign results to support business growth.

What you'll do

• Make outbound calls to prospects and follow up with marketing-qualified leads
• contact existing customers about seasonal products and promotions
• follow up on email campaigns
• share customer feedback
• promote the Pro+ Business Rewards Program
• track lead quality and campaign results
• process orders
• answer inquiries
• maintain customer records
• support account setup and enrollment
• route complex issues.

What we're looking for

Skills & competencies

business service representative

full-time

piqua oh

a.m. leonard

customer service

lead development

outbound calls

marketing support

account maintenance

order processing

horticultural products

bonus opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• $60 monthly HSA contribution for enrolled employees
• employee health clinic and telemedicine access
• life insurance
• short- and long-term disability options
• 401(k) match
• paid time off
• onsite gym
• product discounts.

Why this role

Salesperson-in-training role described as a first step toward Strategic Account Manager.

About the employer

AM Leonard is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.