Amazon Connect Engineer

Job overview

The Amazon Connect Engineer is a fully remote role based in Houston, TX. This position supports VTekis Consulting LLP by designing and implementing IVR/VRU solutions using AWS services. This role exists to build and maintain contact center workflows and voice applications. The engineer leverages AWS technologies to create efficient, scalable, and reliable customer service solutions for various clients.

What you'll do

• Designs and implements IVR/VRU workflows using Amazon Connect.
• Develops voice applications using Python or Node.js.
• Manages AWS services including Lambda, DynamoDB, and API Gateway.
• Maintains CI/CD pipelines and infrastructure as code.

What we're looking for

Skills & competencies

full-time

day shift

remote

amazon connect

aws

ivr

vru

cloud engineering

python

node.js

Work arrangement

• Weekend coverage required

Why this role

100% Remote; W2 profiles only.

About the employer

VTekis Consulting LLP is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.