Front Desk Staff

Job overview

The Front Desk Staff role is onsite at Hagerstown Field House in Hagerstown, MD. Compensation is not specified. The position helps create a supportive and engaging environment for participants of all ages. As the first point of contact for guests, the staff member provides information and service while supporting registrations, payments, and property operations. The role helps guests access the facility’s services and activities and supports a welcoming, orderly experience.

What you'll do

• Greet guests and provide information about services and activities
• provide courteous service and address complaints
• register guests for services and activities
• process payments, maintain the cash drawer, and complete shift reports
• complete and file participation waivers
• operate front desk technology
• perform other duties assigned by supervisors or the General Manager.

What we're looking for

Skills & competencies

front desk staff

guest services

hagerstown md

hagerstown field house

eastern sports management

recreation facility

sports and fitness

member services

activity registration

payment processing

part-time

no prior experience required

Work arrangement

• Weekend coverage required

Why this role

No prior experience or training is required; guest-facing experience is preferred. Availability to work evenings, weekends, and holidays may be necessary.

About the employer

Eastern Sports Management is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.