Tech Support Representative
Compensation
$18.50/hr
Employment type
Full-time
Work setting
On-site
Location
Tucson, AZ
Schedule
Day shift
Posted
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Job overview
The Tech Support Representative is an onsite role based in Tucson, AZ. Compensation is $18.50 per hour, and the role supports the telecommunications customer service team at Afni. This role exists to provide technical support and customer service for telecommunications products. The representative resolves inquiries, troubleshoots issues, and generates revenue through upselling while ensuring an exceptional customer experience.
What you'll do
- Delivers technical support
- resolves cable, internet, and phone inquiries
- processes orders
- updates accounts
- performs multitasking
- maintains quality standards.
What we're looking for
- Skills & competencies
- full-timeday shifttucson aztech supportcustomer servicetelecommunicationsafni$18.50/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, PTO, health/vision/dental, 401(k) with match, and tuition reimbursement.
Why this role
Includes $0.50 onsite differential.
About the employer
Afni is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: b43f8c1c-a80a-450f-99d2-c897e4c8d8b7