Implementation Representative
Employment type
Full-time
Work setting
On-site
Location
Irvine, CA
Schedule
Day shift
Posted
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Job overview
The Implementation Representative role is onsite in Irvine, CA; compensation is not specified. UpdatePromise is a technology company developing products for communication, automation, data management and engineering support. The representative trains and services new clients on the company’s products, supports clients after onboarding, and uses data analysis to recommend training for service personnel. The role also builds industry relationships and travels throughout the country to help manage accounts and support client success.
What you'll do
- Train and service new clients on the full product suite
- provide follow-up support to onboarded clients
- build industry relationships to retain existing clients and identify potential clients
- travel throughout the country to manage accounts
- analyze data and translate it into training recommendations for service personnel.
What we're looking for
- Skills & competencies
- implementation representativeirvine caupdatepromiseclient onboardingproduct trainingcustomer serviceaccount supportdata analysisclient relationshipsnational travelsoftware troubleshootingassociate degree or similar experience
- Work arrangement
- Weekend coverage required
Why this role
An associate degree or similar experience is required, along with professional in-person customer service, work-related travel and software experience. The posting calls for coaching and training individuals in large groups and intermediate Microsoft Excel and Word skills.
About the employer
UpdatePromise is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 13-1151.00
You'll be redirected to the employer's application page.
Listing ID: b43a8f96-b9af-4e72-80be-63e7c3ed12ee