Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Latham, NY; compensation is not specified. Northeast Acura provides Acura sales, service, and financing and describes a focus on customer service. The advisor connects customers with the service department by understanding vehicle concerns, preparing repair orders, and keeping customers informed during repairs. The role supports efficient service operations and customer satisfaction through clear communication with customers and technicians.

What you'll do

• Welcome customers
• assess vehicle issues and maintenance needs
• prepare repair orders with costs, services, and estimated timelines
• coordinate communication between customers and technicians
• recommend relevant additional services or products
• support service quality and customer satisfaction.

What we're looking for

Skills & competencies

automotive service advisor

latham ny

northeast acura

customer service

vehicle maintenance

repair orders

service department

customer communication

full-time

rotating weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• dental, health, vision, and life insurance
• employee discount
• flexible spending account
• paid time off
• training and development.

About the employer

Northeast Acura is hiring for this role. Industry: New Car Dealers. Sector: 44.