Remote Customer Service Advisor, Alabama Residents
Compensation
$14/hour
Employment type
Full-time
Work setting
On-site
Location
High School Diploma Required Remote Customer Service Advisor, AL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
Remote Customer Service Advisor is a work-from-home role for Alabama residents. Compensation starts at $14 per hour. The role supports customers, health care providers, and beneficiaries with health insurance questions. The advisor handles inquiries about benefits, eligibility, payments, and related concerns through phone and email, researching issues and explaining applicable information. The role contributes to accurate, courteous service by documenting interactions, resolving questions, and routing or escalating cases when needed.
What you'll do
- Research and handle questions about benefits, eligibility, payments, quality-of-care concerns, and other issues
- provide accurate information
- create and send status updates or service recovery communications
- route or escalate inquiries
- explain policies, procedures, and benefit details
- document interactions
- provide solutions through inbound and outbound phone, chat, and email conversations.
What we're looking for
- Skills & competencies
- remote customer service advisormorleyremotealabama residentscustomer servicehealth insurance questionsbenefits and eligibilityphone supportemail supportfull-time$14/hourtraining providedhigh school diploma required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical and prescription coverage
- dental and vision insurance
- paid time off
- wellness program
- 401(k) match
- flexible spending account
- life insurance
- short- and long-term disability insurance
- Teladoc access
- nurse help desk
- patient advocacy
- family, financial, and estate-planning guidance.
Why this role
Remote work is limited to Alabama residents and requires a secluded workspace and wired high-speed internet connected by Ethernet. High school diploma or equivalent and 2+ years of customer service experience are required; training is provided.
About the employer
Morley is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: b40fa1e7-bf02-4db9-b737-60cab92172c4