Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Fairbanks, AK, and pays $40,000–$55,000 per year. The position supports Shannon Fortune, a State Farm independent contractor agent who markets insurance and financial services products. The representative helps reinforce the agency’s customer relationships by responding to inquiries, maintaining accurate interaction records, and following up as needed. The role contributes to customer experience and the ongoing service needs of the community the agency supports.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

fairbanks ak

onsite

full-time

$40k–$55k

insurance services

customer inquiries

customer records

follow-up

paid time off

parental leave

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule, opportunity for advancement, paid time off, parental leave, signing bonus, and training and development.

Why this role

The posting lists flexible scheduling, advancement opportunity, paid time off, parental leave, signing bonus, and training and development.

About the employer

Shannon Fortune - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.