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Teleservices Representative

Alphapointe · Richmond Hill, NY

Employment type

Full-time

Work setting

On-site

Location

Richmond Hill, NY

Schedule

Day shift

Posted

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Job overview

The Teleservices Representative is a fully remote role. Compensation is not specified in the posting. This role supports the business services department at Alphapointe by providing customer support via digital channels. The role exists to provide excellent customer service and support to various clients. The representative is responsible for managing inbound and outbound calls, resolving inquiries, and recording data while maintaining a professional and empathetic attitude.

What we're looking for

Skills & competencies
full-time
day shift
remote
business
call center
customer service
teleservices
data entry
crm
remote work
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, Dental, Vision, Life Insurance, Short and Long-Term Disability, PTO, Paid Holidays, 401(k)

About the employer

Alphapointe is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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