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Dental Call Center Representative

Sage Dental · Fort Lauderdale, FL · Patient Service Team

Employment type

Full-time

Work setting

On-site

Location

Fort Lauderdale, FL

Schedule

Day shift

Posted

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Job overview

The Dental Call Center Representative role is an onsite position located in Fort Lauderdale, FL. Compensation is not specified for this role, which supports the patient-centric care mission of Sage Dental, a leading Dental Support Organization in the Southeast. This role exists to assist new and existing patients via phone, webchat, and other online platforms. The representative contributes to the team by scheduling appointments, resolving complaints, and providing accurate information to ensure high-quality patient service.

What you'll do

  • Handle high-volume inbound and outbound calls, schedule appointments, collect insurance information, utilize scripts, respond to webchat queries, document issues, and provide exceptional customer service.

What we're looking for

Skills & competencies
call center
customer service
full-time
day shift
fort lauderdale fl
sage dental
onsite
patient support
healthcare
scheduling
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical Insurance, 401(k), Vision, Paid Time Off

Why this role

Competitive base pay, 2-week training program, growth opportunities, and benefits including medical, vision, and 401k.

About the employer

Sage Dental is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.

Additional details

Industry sector
62
Industry
Offices of Physicians (except Mental Health Specialists)
Occupation code
43-4051.00
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