Customer Service Appointment Scheduler – Windows & Doors

Job overview

The Customer Service Appointment Scheduler – Windows & Doors role is onsite in West Palm Beach, FL. Compensation is described as competitive, with no numeric pay amount specified. First Impression Doors & More serves customers seeking windows and doors and coordinates sales and service appointments. The scheduler manages customer communications and appointment follow-through from initial inquiry through service coordination. The role keeps customer records and schedules organized and connects customers with sales, production, installation, and service teams.

What you'll do

• Answer inbound customer calls
• schedule and confirm sales consultations
• coordinate service calls and appointment updates
• follow up with prospective customers and unscheduled leads
• enter and update customer information in the CRM
• maintain records and outstanding-item follow-up
• communicate with sales, production, installation, and service teams.

What we're looking for

Skills & competencies

customer service

appointment scheduler

windows and doors

inbound calls

sales appointments

service scheduling

crm

customer follow-up

west palm beach fl

first impression doors & more

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with matching, performance bonus, dental, health, and vision insurance, and advancement opportunities.

About the employer

FIRST IMPRESSION DOORS & MORE INC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.