Front Office Associate

Job overview

The Front Office Associate works onsite in Chicago, IL. Compensation is not specified. The role supports Gold Coast Orthodontics, a practice focused on personalized orthodontic care using current dental principles and technology. The associate helps the practice deliver an organized, welcoming patient experience by managing front-desk interactions, calls, appointments, check-in and check-out, and payments. The position requires at least one year of dental experience; orthodontic experience is preferred.

What you'll do

• Greet patients
• answer incoming calls and schedule appointments
• check patients in and out
• collect patient payments
• provide friendly customer service and communicate effectively.

What we're looking for

Skills & competencies

front office associate

orthodontics

dental office

chicago il

jra staffing

patient greeting

appointment scheduling

patient check-in

payment collection

dental experience

orthodontic experience preferred

saturday once per month

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• paid time off
• paid sick leave
• paid holidays
• one-hour lunch
• quarterly bonus
• on-site training
• uniform reimbursement
• mentorship.

Why this role

Schedule includes one Saturday per month, 7:30 AM–12:00 PM; weekday hours vary by day. On-site training and mentorship are offered.

About the employer

JRA Staffing is hiring for this role. Industry: Offices of Dentists. Sector: 62.