Seasonal Client Support Associate

Job overview

The Seasonal Client Support Associate role is onsite in Milford, DE. Compensation is $16–$18 per hour. The role supports Jackson Hewitt’s office clients by helping create a welcoming, customer service-oriented experience. The associate engages with visitors and prospective clients, confirms appointments, follows up, distributes marketing materials, and keeps clients informed during wait times. These activities help offices maintain client engagement and support the client journey.

What you'll do

• Welcome and engage clients visiting the office
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• provide customer support and use basic computer skills to troubleshoot as needed.

What we're looking for

Skills & competencies

client support associate

seasonal

milford de

jackson hewitt

customer service

appointment confirmation

client follow-up

marketing materials

office support

$16–$18/hr

tax preparation training

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access
• performance bonus
• employee discounts
• flexible schedule
• advancement opportunities
• signing bonus
• training and development
• low-cost health, dental, and vision benefits
• Teladoc
• identity theft protection
• tax training and PTIN reimbursement
• referral opportunities
• continuing tax education
• eligible medical and 401(k) options.

Why this role

Seasonal role; full-time and part-time positions are available. Prior customer service or sales experience is preferred but not required. Free tax preparation training and PTIN registration reimbursement are offered.

About the employer

Jackson Hewitt - AFZ is hiring for this role. Industry: Office Administrative Services. Sector: 56.