Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in South Lyon, MI. Pay is $40,000–$50,000 per year. The position supports a State Farm independent contractor agent, whose team markets State Farm insurance and financial service products. The representative develops customer relationships, schedules appointments, identifies customer needs, and markets appropriate products and services. Through needs-based conversations and follow-up, the role helps customers understand insurance options and supports the agency’s customer service and marketing goals.

What you'll do

• Establish customer relationships and follow up as needed
• use a customer-focused, needs-based review process to educate customers about insurance options
• develop leads and schedule appointments
• identify customer needs
• market appropriate products and services
• work in a team environment and learn computer functions.

What we're looking for

Skills & competencies

customer service representative

insurance

customer relationships

needs-based reviews

lead development

appointment scheduling

south lyon mi

state farm agent

$40k–$50k

full-time

commission or bonus

paid time off

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission or bonus, paid time off, and growth and advancement opportunities within the agency.

Why this role

The posting lists hourly pay plus commission or bonus, paid time off, and advancement opportunities within the agency.

About the employer

John Wheeker - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.