Hotel Front Desk Receptionist

Job overview

The Hotel Front Desk Receptionist role is onsite in Phoenix, AZ, and pays $17.50 per hour. The guest services team at Fairfield Inn & Suites Phoenix Midtown welcomes guests and helps provide an uncomplicated, friendly hotel experience. The receptionist manages guest arrivals and departures, responds to questions and requests, maintains accurate account information, and coordinates with housekeeping. The role helps ensure guests have the information and support needed for their stay.

What you'll do

• Welcome guests and check them in and out
• provide correct keys and room numbers
• answer calls and questions about bookings, rates, amenities, rooms, rewards, and requests
• maintain accurate guest account information
• communicate with housekeeping
• address customer complaints when necessary.

What we're looking for

Skills & competencies

hotel front desk

receptionist

guest services

phoenix az

fairfield inn & suites

check-in

check-out

reservations

customer service

housekeeping coordination

$17.50 per hour

full-time

Work arrangement

• Weekend coverage required

Why this role

Guest services role with flexible hours and growth opportunities; high school diploma, GED, or equivalent is listed as a qualification.

About the employer

Fairfield Inn & Suites Phoenix Midtown is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.