Seasonal Client Support Associate

Job overview

The Seasonal Client Support Associate role is onsite in Cicero, NY. Pay is $16–$18 per hour. The associate supports Jackson Hewitt office visitors and client engagement. The role helps create a positive client experience by welcoming visitors, confirming appointments, following up with current and prospective clients, distributing marketing materials, and keeping clients informed during wait times.

What you'll do

• Engage with clients visiting the office
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• use basic computer skills and troubleshoot as needed.

What we're looking for

Skills & competencies

seasonal client support associate

cicero ny

jackson hewitt

client service

appointment confirmation

client follow-up

office support

marketing materials

customer communication

$16–$18/hr

tax training

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access
• employee discounts
• flexible schedule
• advancement opportunities
• training and development
• low-cost healthcare, dental, and vision options
• free identity theft protection
• tax preparation training
• PTIN registration reimbursement
• continuing tax education
• referral opportunities.

Why this role

Customer service or sales experience is preferred but not required. Full-time and part-time positions and flexible schedule options are available. Free tax preparation training and PTIN registration reimbursement are listed.

About the employer

Jackson Hewitt - ACK is hiring for this role. Industry: Office Administrative Services. Sector: 56.