Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Ixonia, WI
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative role is onsite in Ixonia, WI. Compensation is not specified. K&S Manufacturing is a contract manufacturer serving major original equipment manufacturers, and this role coordinates customer needs with internal production and support teams.
What you'll do
- Serve as the primary customer liaison
- understand customer requirements and priorities
- track orders through production
- provide updates on order status, inventory, production, and shipment timing
- coordinate quote requests
- monitor outside-service processing
- identify delays and shortages
- communicate customer priorities and schedule changes internally
- maintain accurate customer and order information in the ERP system
- and follow customer questions through resolution.
What we're looking for
- Skills & competencies
- customer service representativemanufacturingcustomer liaisonorder trackingixonia wiproduction coordinationinventory updatesshipment schedulingquote requestserp systemoutside service processing2-5 years experiencemicrosoft officek&s manufacturing
- Work arrangement
- Weekend coverage required
Why this role
The listing seeks 2–5 years of customer service experience in manufacturing. Familiarity with EDI systems, MRM tools, or ERP platforms is preferred; Microsoft Office proficiency is specified.
About the employer
K&S Manufacturing is hiring for this role. Industry: Machine Shops. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Machine Shops
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: b3839402-6b37-43a3-bf33-831b9b32d6ff